• Last updated: Jul 29, 2026 7:00 PM

    We value your privacy very highly. Please read this Privacy Policy carefully before using the https://www.truelevelhp.com/ website (the “Website”) and the True Level Health & Performance mobile application, including our app powered by CorSync (the “App”), operated by True Level Health and Performance, a corporation formed in Colorado, United States (“us, we, our”), as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

    Your access to or use of the Website or App is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including but not limited to visitors, users, account holders, participants, and others who wish to access or use the Website or App.

    By accessing or using the Website or App, you agree to be bound by this Privacy Policy. If you disagree with any part of this Privacy Policy, you do not have our permission to access or use the Website or App.

    What information we collect and store

    We collect and store any and all information that you enter on this Website or App. We collect and store the following information about you:

    Identifying information - Name

    Identifying information - Postal / Shipping address

    Identifying information - Billing address

    Identifying information - Phone number

    Identifying information - IP address

    Identifying information - Email address

    Identifying information - Device identifier

    Identifying information - Online identifier

    Financial information - Credit card or debit card number

    Financial information - Card expiration date

    Financial information - Card CVV (security code)

    Financial information - Bank account number

    Internet or other electronic activity - Information regarding your interaction with our website or application

    Internet or other electronic activity - Information regarding your interaction with embedded videos

    Health and wellness information - Information voluntarily provided through participation in True Level Health & Performance programs, challenges, assessments, or services, including wellness goals, activity information, nutrition-related information, progress tracking information, and engagement metrics.

    App and platform activity information - Information collected through the True Level Health & Performance App powered by CorSync, including challenge participation, completion of activities, engagement with program content, communication activity, and other information related to your use of the App.

    We use this information to provide, manage, improve, and personalize our services; deliver wellness programs and challenges; communicate with participants; track engagement and progress; process payments; and improve the user experience.

    Health and Fitness Data

    As part of certain True Level Health & Performance programs, challenges, and services, we may collect health and fitness-related information that you voluntarily provide or authorize us to access through the True Level Health & Performance App powered by CorSync or connected wellness technology platforms.

    This information may include, but is not limited to:

    • Physical activity information, including steps, movement, workouts, and exercise participation

    • Heart rate and heart rate-related information collected through compatible devices or wellness technology

    • Body composition information, including weight, body measurements, and other wellness metrics collected through compatible devices

    • Nutrition, hydration, wellness goals, and lifestyle information voluntarily entered by you

    • Challenge participation, progress tracking, completion data, and engagement metrics related to wellness programs

    We use this information to help deliver personalized wellness experiences, support participant engagement, track progress, provide program accountability, improve our services, and evaluate overall program effectiveness.

    Participation in the collection and sharing of health and fitness information is voluntary. You may choose not to provide certain information; however, some features of our programs, challenges, or app-based services may not be available without this information.

    True Level Health & Performance is not a medical provider, and information collected through our programs and services is intended for wellness, education, and lifestyle support purposes only. This information should not be considered medical advice, diagnosis, or treatment.

    We take reasonable steps to protect the information collected through our services; however, no electronic transmission or storage system can be guaranteed to be completely secure. Information processed through third-party technology providers, including CorSync and connected wellness platforms, is subject to their respective privacy practices and security policies.

    Third-party technology providers

    The True Level Health & Performance App is powered by CorSync, a third-party technology provider that supports our digital wellness platform. Information collected through the App may be processed, stored, or managed by CorSync in order to provide app functionality, program tracking, engagement features, and related services.

    We do not control the privacy practices, security measures, or data handling policies of third-party providers. We encourage users to review the privacy policies of any third-party platforms used in connection with our services.

    Cookies

    A cookie is a small piece of data sent from a website and stored on your device by your browser. Cookies are generally used to allow websites to respond to you as an individual, to remember your preferences, to test content, and to analyze your interactions with websites or with advertisements.

    This Website does not collect cookies. However, third-party platforms and services connected to our Website or App may use cookies, tracking technologies, or similar tools to support functionality, analytics, security, and user experience.

    Children's privacy

    This Website and App are intended for use by a general audience and do not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform them that they cannot use this Website or App.

    Third-party websites and services

    This Website and App may contain hyperlinks, integrations, or connections to websites, applications, platforms, or services operated by parties other than us, including technology providers that support our services. We provide such hyperlinks and integrations for your reference and service functionality only.

    We do not control such websites, applications, or platforms and are not responsible for their contents, security, privacy practices, or other practices. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks or integrations does not imply any endorsement of the material on such websites or any association with their operators.

    Questions

    If you have any questions about this Privacy Policy, please contact us at team@truelevelhp.com

  • Last updated: July 29, 2026 11:29 AM

    Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using the http://www.truelevelhp.com website (the “Website”) and the True Level Health & Performance mobile application, including our app powered by CorSync (the “App”), operated by True Level Health and Performance, a corporation formed in Colorado, United States (“us”, “we”, “our”), as these Terms contain important information regarding limitations of our liability. Your access to and use of the Website and App is conditional upon your acceptance of and compliance with these Terms. These Terms apply to everyone, including but not limited to visitors, users, account holders, participants, and others who wish to access and use the Website and App.

    By accessing or using the Website or App, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you do not have our permission to access or use the Website or App.

    Accounts

    When you create an account on our Website/App, including through the True Level Health & Performance App powered by CorSync, you guarantee that you are 18 years of age or older and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account.

    You are responsible for maintaining the confidentiality of your account and password, including but not limited to restricting access to your computer, mobile device, and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. We reserve the right to terminate your account at any time at our sole discretion. You can terminate your account by contacting us.

    Availability, errors, and inaccuracies

    We assume no liability for the availability, errors, or inaccuracies of the information, products, services, or content provided through this Website or App. Prices and availability may change without notice.

    Damages and limitation of liability

    IN NO EVENT SHALL TRUE LEVEL HEALTH AND PERFORMANCE BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF, RELATING TO, OR IN ANY WAY CONNECTED WITH YOUR ACCESS TO, DISPLAY OF, OR USE OF THIS WEBSITE OR APP.

    The aggregate liability of True Level Health and Performance shall be limited to the amount of fees actually received by True Level Health and Performance from you.

    Links to third-party websites and services

    This Website and App may contain hyperlinks or integrations to websites, applications, platforms, or services operated by third parties, including but not limited to CorSync and other technology providers. We do not control these third-party services and are not responsible for their content, functionality, availability, security, or privacy practices. Inclusion of hyperlinks or integrations does not imply endorsement or association.

    Questions

    If you have any questions about our Terms of Service, please contact us at team@truelevelhp.com.

  • Last updated: Sep 24, 2025 11:29 AM

    Please read this Disclaimer carefully before using the http://www.truelevelhp.com website (the "Website") operated by True Level Health and Performance, a corporation formed in Colorado, United States (“us, we, our”), as this Disclaimer contains important information regarding limitations of our liability. Your access to and use of the Website is conditional upon your acceptance of and compliance with this Disclaimer. This Disclaimer applies to everyone, including but not limited to visitors, users, and others, who wish to access or use the Website.

    By accessing or using the Website, you agree to be bound by this Disclaimer. If you disagree with any part of this Disclaimer, then you do not have our permission to access or use the Website.

    Advertising disclaimer

    This Website contains advertisements for information, products, and services that are provided by third parties and not by us. We make no representations or warranties about the suitability of the advertised information, products, or services for any purpose. Our inclusion of such information, products, and services does not constitute a recommendation or endorsement. When you click on an advertisement, you will be taken to a third-party website or application that is not controlled or managed by us. Therefore, we recommend that you read the Privacy Policies and Terms of Service of such websites or applications.

    Affiliate disclaimer

    We participate in the doTerra, Epic Water, and Full Script affiliate advertising programs, which are designed to provide a means for us to earn fees by linking to their products or services on our Website. Participation in these affiliate programs means that doTerra, Epic Water, and Full Script compensate us for clicks on such links, purchases of certain products or services, or for our reviews.

    Testimonials, reviews, and endorsements disclaimer

    Any testimonials, reviews, and endorsements displayed on this Website are received via text, audio, or video submissions. They are real-life, individual experiences of those who have used our products or services. The results obtained by these individuals are not necessarily typical of what other consumers may achieve or experience. Testimonials, reviews, and endorsements are displayed verbatim except for correction of grammatical and spelling errors and may have been shortened or edited for clarity.

    We are not responsible for the testimonials, reviews, and endorsements displayed on this Website and do not necessarily share the opinions, views, or commentary of such testimonials, reviews, and endorsements. The persons providing such testimonials, reviews, and endorsements have not been compensated for doing so and are not employed by us.

    Health products disclaimer

    This Website displays health products. These products are not intended to diagnose, treat, prevent, or cure any medical conditions or ailments. Individual results from using these products may vary. Always consult with a healthcare professional prior to using any health products displayed on this Website to ensure that doing so is safe for you.

    The products and any information about the products displayed on this Website have not been evaluated by the U.S. Food and Drug Administration.

    Fitness and exercise information disclaimer

    This Website displays information about fitness and exercise. This information is presented for educational and entertainment purposes only and does not substitute the advice of a healthcare professional. You should always consult with a healthcare professional prior to starting any fitness or exercise program or changing your routine to ensure that doing so is safe for you.

    New exercises can come with risks, including new injury or worsening of an existing injury. If you experience dizziness, faintness, shortness of breath, or pain while exercising, stop immediately and consult with a healthcare professional. You agree that you assume all responsibility when choosing to act on any fitness or exercise information provided on this Website.

    Health information disclaimer

    This Website displays information about health. This information is presented for educational and entertainment purposes only and does not substitute the advice of a healthcare professional. This information is not to be used for any diagnostic, treatment, prevention, or curative purposes. The provision of this information does not establish nor create any healthcare professional-patient relationship.

    You should always consult with a healthcare professional prior to implementing any changes to your health routine to ensure that doing so is safe for you. You agree that you assume all responsibility when choosing to act on any health information provided on this Website.

    AI and Content Authenticity Disclaimer

    True Level Health and Performance may use artificial intelligence (AI) tools for spellchecking and grammatical review only. All educational materials, resources, and written content are original works created by True Level Health and Performance. AI tools are not used to generate clinical recommendations, diagnoses, or treatment plans.

    Changes

    We reserve the right to make changes to this Disclaimer at any time without prior notice to you.

    Questions

    If you have any questions about this Disclaimer, please contact us at team@truelevelhp.com